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Technical, sourcing and documentation questions answered by people who work with the material every day, 7am–7pm ET, seven days a week.

7am–7pm ET
Support hours
7 days
Days open
5 PM EST
Same-day cut-off
< 1 business day
Response target

FOR LABORATORY RESEARCH USE ONLY

Talk to a person about an order, a certificate, or setting up an institutional account. Typically answered the same business day.

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Every batch’s COA is available for download in our library — no need to write in.

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Bulk pricing, institutional accounts and vendor onboarding paperwork.

Run your next study on verified material

Browse the catalogue, pull any lot's Certificate of Analysis, and see what documentation changes.